Refund & Cancellation Policy
cloudsoftwaresolution.in always focuses on top high quality Customer Service. Always take care of Customer satisfaction. If for any reason you are not satisfied with the same, we offer a refund policy. The refund clauses are given below for your reference :
Refund Clauses :
-
Refund policy does not apply for Free or Trial Offers.
-
Project Cancellation & Partial Refund: If a client cancels a project after work has commenced, the refund will be calculated based on the actual percentage of work completed and the payment terms agreed upon. For example, if the project is 30% completed and the client cancels the project after making the second payment, only the eligible refundable amount from the second payment will be considered, based on the agreed payment terms and work completed and The refund amount will range from 5% to 30% of the amount paid.
-
Digital Marketing Services: Digital Marketing services are provided with a minimum commitment period of 3 months. Once the client has made the payment and the agreed marketing activities have commenced, the amount paid will be non-refundable.
-
Your refund takes effect only when you send us a email within 3 calendar days of your project delivery from your registered email id to [email protected]
-
Refund policy will be valid only if Cloud Software Solution fails to provide satisfactory solutions or service mentioned in the Cloud Software Solution Agreement document.
-
No refunds will be entertained for those services that Cloud Software Solution has processed on discounts or on special occasions like Christmas, Thanksgiving etc.
-
These are special limited time and occasional offers and therefore cancellations or refunds against this service are not possible whatsoever.
You have the right to cancel the subscription and services only if you abide by all the refund clauses given above. If you fulfil all the above requisites your refund will be processed within 15 business days after receiving your refund request. Please note you will be entitled to get only 50% refund if applied within 3 calendar days of enrollment with a Valid Reason and Supporting Documents and fulfilling the above clauses.
