Privacy Policy

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INTRODUCTION

We value your trust you have placed in us. That is the reason we take utmost care for protection of your data. Please read the following statement to learn about our information gathering and dissemination practices.

    SCOPE

  • Our Website may collect your personal data for business purposes. This policy explains how we handle your data and what we collect, how we use it, when and if we disclose it, and your options for managing your data with Cloud Software Solution.
  • When you access Our Website, we collect and store your personal data provided by you. We need to collect your data in order to provide you with better Services and give you a better experience. We only collect information which we consider necessary to meet our requirements. You can simply browse the Website without providing us any information about yourself. In case you want to access our Services then we would require some information from you.

Any information supplied by Customer upon opting for the Service and any other information

  • The Customer agrees to provide true, accurate and complete information and to refrain from impersonating or falsely representing Customer’s affiliation with any person or entity. Customer shall maintain a valid email address at all times. Customer shall be responsible for maintaining the confidentiality of Customer’s Account and password and shall be responsible for any and all transactions by users given access to such account or password and any and all consequences of use or misuse of such account and password.
  • Customer shall be responsible for all actions by such users, including without limitation former employees and former partners, and shall indemnify Cloud Software Solution for such actions. Any information supplied by Customer upon opting for the Service and any other information about Customer and/or Customer’s business (collectively, “Customer Data”) is subject to Cloud Software Solution’s Privacy Policy. Cloud Software Solution will send Customer newsletters and email messages to inform Customer of new products, promotions, features and helpful tips for Cloud Software Solution services. Cloud Software Solution will also use email to inform Customer of important policy changes or subscription renewal notices.
  • WHAT INFORMATION DO WE COLLECT?

    You may be asked to provide your name, e-mail address, phone number, and information regarding your project if you are requesting a quote or more information about our services. We also collect information regarding your history of visits to our site. However, our site can be visited anonymously.Duration of your stay on the website is also stored in the session along with the date and time of your access, general information is collected through various ways such through the use of cookies. Website may store temporary or permanent, cookies on your computer.Website may use third-party service providers to post advertisements on other websites across the internet and advertisements by third parties can be posted on our Website. They may collect general information about your visits to the Website, and your interaction with our Services on the Website.

    However, we do not store any information related to credit card/ debit card, CVV Number, expiry date or 3D secure password, online banking username or password. All the card/online banking related details are collected by a third-party payment gateway. We receive and store limited information including the transaction ID, time, name and other details entered by you on the Website of the payment gateway necessary to identify and verify the payment made by you. Whatever your chosen online mode of payment, you can be assured that [insert name of the third party payment gateway], the Website’s trusted gateway partner uses secure encryption technology in order to keep your transactional details confidential at all times. These gateways are managed by leading banks who use the 3D secure password service, created by you, to provide an additional layer of security to your online transactions.

    While availing any of the payment method(s) available on the Website, the Website will not assume liability, monetary or consequential, for any loss caused to Users due to payment issues arising out of the transactions or of usage of data provided to gateway partner.

    USAGE OF COLLECTED INFORMATION

    We collect information for following purposes:

    a.To provide the Services

    We use data about you to offer assistance to you, incorporating to process exchanges with you, verify you when you sign in, work and keep up the Services. Our Services additionally incorporate customized highlights that customize your experience, upgrade your profitability, and improve your capacity to work together adequately with others via naturally breaking down the exercises to give perceptions and proposals that are important or you. We may utilize your email space to gather your connection with a specific association or industry to customize the substance and experience you get on Our Website and to send marketing information. Where you utilize different Services, We consolidate data about you and your exercises to give a coordinated encounter, for example, to help you to discover data from one Service while looking from another or to introduce significant item data as you traverse our Website.

    b.To improve and optimize the Services

    We use information we collect to improve the execution of each procedure, provide observations and recommendations, and to assist you in optimizing your work processes.

    c.For research and development

    We are continually searching for approaches to make our Services more brilliant, quicker, secure, coordinated, and helpful to you.

    d.To communicate with you about the Services

    We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service. These communications are part of the Services and in most cases, you cannot opt out of them.

    e.For safety and security:

    We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.
    In addition to the above points, we use your information for other lawful purposes related to our business and in furtherance to fulfilment of lawful contract.

    HOW DO WE PROTECT YOUR INFORMATION?

    If you submit a request for a quote or additional information about a project via our site, we’ll give you the option when we first contact you to sign our mutual non-disclosure agreement or submit your own NDA for our review and execution. We don’t require an NDA before we’ll discuss your project, but many clients prefer to have the agreement in place before discussing their projects in detail.

    DISCLOSURE OF INFORMATION TO THIRD PARTY

    Your personal data may be disclosed by us to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our Terms of Use to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal data to third parties for their marketing and advertising purposes without your explicit consent.

    We may disclose personal data if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

    STORAGE AND TRANSFER OF DATA

    We may collect and store your personal data in India and also with our affiliates and third parties which are based in other countries. We shall make sure that the recipient of your personal data incorporates and implements equivalent level of protection as implemented by us.

    GRIEVANCE OFFICER

    In accordance with Information Technology Act, 2002 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
    Name: Sathish S
    Address: Ardent Office One, Block-1, Gnd floor, Unit No - G-1016, Sadarmangala road, Hoodi Circle, Whitefield, Bangalore
    Email id: [email protected]

    UNAUTHORISED USE OF YOUR DATA

    Organisation has stringent security measures in place to protect the loss, misuse and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorised access.